This document is provided for transparency while Tally is invite only and is subject to revision.
Subprocessors
Tally Live Intelligence Inc. uses the following third-party subprocessors to provide the Tally service. Each subprocessor receives only the data necessary for its purpose.
| Provider | Purpose | Data shared | Location |
|---|---|---|---|
| AssemblyAI | Speech-to-text transcription | Customer audio and resulting transcripts | US |
| OpenAI | AI model provider | Transcripts, content excerpts, uploaded images and video frames | US |
| Cohere | AI model provider | Transcript and content text chunks, uploaded images and video frames | US |
| Anthropic | AI model provider | Transcripts, content excerpts, prep context | US |
| Amazon Web Services | Cloud hosting, storage, and infrastructure | All customer content and account data | US |
| Perplexity | Web research | Research queries derived from customer content | US |
| Stripe | Subscription payments and billing | Name, email, billing details, payment card (held by Stripe) | US |
| Resend | Transactional email delivery | Email address, name, notification content | US |
| Cloudflare | CDN, DNS, and security | IP addresses, request metadata, cached site assets | US |
| PostHog | Product analytics | Usage events, organization identifiers, plan tier (no customer content) | US |
| Knock | Notification delivery | Name, email address, notification content | US |
| Langfuse | AI request logging | AI prompts and outputs, which may include transcript and content excerpts | US |
| Grafana Labs | Application monitoring | Request metadata and pseudonymous user/organization identifiers (no customer content) | US |
A Note on AI Providers
Customer content is sent to the AI providers above (AssemblyAI, OpenAI, Cohere, Anthropic, AWS, Perplexity, Langfuse) solely to provide the service: transcription, search, prep reports, and live-session insights. We use API tiers under which these providers do not train their models on our customers' data, where such tiers are offered.
Changes to This List
We will update this page before adding or replacing a subprocessor that processes customer content. Questions or objections: support@tally.fm.